Bilingual Shelter Supervisor AM - Seton Home

Full Time
San Antonio, TX 78210
Posted
Job description
Description:


Mission:
Seton Home works to break the cycle of abuse and poverty by providing a caring home, education, and support services necessary to transform the lives of pregnant and parenting teen mothers and their children.

Summary:

The Shelter Supervisor is responsible for the day to day operation of the shelter environment. Observe all agency policies and procedures and monitor implementation of procedures by direct care staff within a trauma-informed lens.

Position Responsibilities:

    • Provide direct supervision to all shift managers. Provide feedback, evaluation, motivation and direction to staff;
    • Acts as role model for professional behaviors, attitudes, social skills and self-care;
    • Ensure shift schedules and staff assignments are meeting ratio, appointments and planned activities at least 24 hours in advance;
    • Schedule and conduct 1:1 meetings with direct reports;
    • Must be available to come in on weekend or after hours based on agency’s needs
  • Assign staff to assist in ratio at Child Development Center as needed;
  • Ensure the safety of residents and coworkers by following compliance with State licensing and contract standards of regulating/accrediting bodies;
  • Report all serious incidents and daily activities to the Program Director within 30 minutes of incidents occurring;
  • Monitor the proper dispensing of medications, verifying of medication, particularly on overnight shifts;
  • Conduct walkthrough of grounds, Cottage A, B, and C common areas, resident’s rooms, and pantry, utility closets to ensure cleanliness, organizations and safety is being met. Ensures non-compliant or safety hazards are immediately corrected;
  • Maintain client and employee confidentiality using discretion and professional judgement;

Competencies


Competency

Description

Communication

Ability to effectively share information and ideas of various degree of difficulty and sensitivity through different means of communication and to diverse audiences. (Verbal and/or written)

Critical Thinking

Ability to actively and skillfully process and generate information and belief using a set of core skills – analysis, evaluation, inference, deductive reasoning, and inductive reasoning.

Motivational

Ability to enhance others’ commitment to their work and energize others via one-on-one and / or group presentations.

Integrity / Honesty

Ability to conduct self in ways that are in concert with the organization’s standard of conduct when advocating for and influencing others, and executing responsibilities.

Leadership

Ability to exhibit behavior and skills that contribute to superior performance by motivating others to become engaged and take action.

Requirements:

Must be available after hours and on weekends for on-call rotation to assist with any Shelter needs.


Minimum Qualifications:

  • Education
    • Minimum High School Diploma or Equivalent;
    • Associate or Bachelor’s degree preferred;
  • Experience
    • Minimum of 2-year management and/or supervisory experience;
  • License and Credentials
    • Reliable transportation
    • Valid driver license
    • Valid vehicle insurance

· Must provide immunization/shot records;· Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening;

  • Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities

Minimum Knowledge and Skills:

  • Minimum of 2-year management and/or supervisory experience;
  • Working knowledge of TDFPS Minimum Standards, and Office of Refugee Resettlement- Division of Unaccompanied Children's Services National Care Standards;
  • Experience with computer software, familiarity with or ability to utilize KaleidaCare and MS Office (i.e. MS Word, Excel, Outlook, and OneDrive);

· A solid grasp of progressive management strategies;· Possess knowledge and proficiency in Prevention and Management of Aggressive Behavior techniques;

  • Training and/or experience in direct service delivery, supervisory management skills;
  • *Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language

Travel Requirements:

Travel requirements for the position includes 10% local and 10% overnight.


Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Seton Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.setonhomesa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.

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