Job description
Apply today at Loews Hotels at Universal Orlando voted Top Workplace 2022!
Job Overview:
Work within the Human Resources team to make Loews Hotels at Universal Orlando the employer of choice in Central Florida by providing consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The benefits specialist is responsible for overseeing and administering all facets of our benefit programs. They should be familiar with all state and federal regulations impacting benefits, such as ACA, COBRA, HIPAA, FMLA, ERISA and 401(k) in order to ensure compliance with all our programs. They specialize in health insurance, retirement plans and leave of absence programs. Our team members rely on us to administer and manage their benefits accurately and effectively, and we take pride in providing that service.
Job Duties:
· Conduct new team member benefits orientation, open enrollment sessions and others as needed. Must have excellent communication and presentation skills.
· Counsels team members on benefit, leave of absence, eligibility issues and provide assistance with online enrollment. Provides guidance and a resource to team members and HR field team on complex benefit processes and issues to ensure understanding.
· Analyze and problem solve claim, eligibility and benefit issues for team members in order to bring resolution to their concern, ensure effective utilization of plans and provide positive employee relations. Act as a liaison with the team member, vendors and/or HR field team.
· Manage individual workflow effectively and improve processes when necessary. Apply federal regulations, policies, procedures and terminology to daily work.
· Extensive work in HRIS, vendor systems, report writing, time and attendance and Microsoft office programs.
Qualifications:
· Knowledge of state and federal regulations impacting benefits (ERISA, ACA, COBRA, 401(k), HIPAA, FMLA).
· Strong customer service, detail oriented, commitment to perform and produce at the highest level of quality at all times.
· Bi-lingual (English/Spanish/Creole) – not mandatory.
Able to work a flexible schedule, including weekends and holidays
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: One location
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