Job description

Responsibilities:

• Interact with customers, listen to their questions and concerns and provide timely responses.
• Educate clients about the company’s products, services and offers.
• Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
• Review customer accounts and report changes to internal staff.
• Manage complaints, returns and resolve customer grievances.
• Record customer details and transactions.
• Serve as a customer relationship manager.
• Serve as a link between customers and different departments in the organization.

Here are examples of Service Writer qualifications:

• High school diploma or equivalent
• Proven experience in sales, customer relations or related positions
• Excellent customer service skills
• Problem-solving and listening skills
• Patient disposition and ability to resolve conflicts
• Knowledgeable in computer applications and industry-specific software
• Basic accounting skills and knowledge of electronic payment systems

What We Offer

• Health insurance and insurance assistance
• Dental insurance
• Paid vacation
• Retirement gifts
• Monthly and weekly bonuses
• Free uniforms and cleaning
• $20 toward all safety work boots
• All commercial equipment and tools provided

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Work Location: One location

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