Job description
Currently, Chubb is seeking an In-house Auto Physical Damage Desk Reviewer that can work from our O’Fallon MO service centerResponsibilities:
Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.
Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident.
Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed.
Potential oversight of Direct Repair network shops virtually
Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.
Evaluates claims for potential fraud or subrogation. May be called upon for catastrophe duty
Maintain/obtain appropriate licenses as required for job duties
All other duties as assigned.
Qualifications
Competencies required for position:
Proven technical knowledge in the development, creation and analysis of auto physical damage estimates.
Prior CCC experience preferred
Strong negotiation, organizational and time management skills.
Working knowledge of personal and commercial insurance contracts.
An ability to work with in a collaborative fashion with a wide spectrum of people.
Excellent written and verbal communication skills.
Desire to accept new challenges in a continually changing business environment.
Aptitude to share and impart knowledge and work within a team environment.
Must be both service and results driven, highly analytical and detail oriented.
Knowledge of Microsoft Office Suite as well as other business related software preferred.
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Education and Experience
Bachelor's degree or equivalent is preferred.
A minimum of 2 years’ experience in the direct handling of auto physical damage estimating or estimate review in an insurance or body shop setting.
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law
EEO Statement
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion,and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin,ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliationagainst any individual who reports discrimination or harassment.
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