Associate Director, Field Effectiveness & Enablement
Full Time
Foster City, CA 94404
Posted
Job description
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Job Description
Associate Director, Field Effectiveness & Enablement
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
Job Description:
Associate Director, Field Effectiveness & Enablement is responsible for the ongoing process of improving field force productivity and ability to effectively communicate with customers. This position oversees multiple aspects critical to field force enablement functions including field communication, field portals, licensure, credentialing, and also supporting commercial effectiveness work. This individual will work closely with the sales and operations teams, as well as cross-functionally with various internal and external stakeholders with a primary goal of seamlessly supporting field teams. This individual will have a focus on developing and implementing initiatives and operational processes to increase field effectiveness. This position reports to the Senior Director, Sales Operations.
This position is onsite at our Foster City, CA or Morris Plains, NJ offices.
Responsibilities:
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Manage the creation, development and execution of engaging communication initiatives that align with business objectives to improve field effectiveness
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Manage and evlolve G.Field (field SharePoint) capabilities to provide solutions for Sales Operations & cross-functional business partners, maximizing G.Field as a key communication channel for the field
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Communicate key operations information including maintaining and updating Field Operations Guidelines and conveying information via new hire on-boardings, regional trainer meetings and other forums.
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Support field enablement functions including RxVantage, credentialing, licensing and exhibit portal
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Collaborates with Sr. Director on execution of sales effectiveness studies
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Manage execution and maintenance of field coaching platform
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Lead annual goals and objectives process in partnership with Sales leadership, Human Resources, and Business Conduct
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Lead ad-hoc strategic projects in partnership with Corporate IT to support change management & implementation by the field
Preferred Qualifications:
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Strong project management skills to execute projects with tight deadlines: strong attention to detail and follow-through
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Excellent communication skills with an ability to efficiently & productively communicate both verbally and in writing
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Ability to work with and coordinate demands from multiple internal customers
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Ability to critically analyze and objectively define problems to deliver solutions
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Demonstrated ability to manage vendors and service levels
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Strong working knowledge of relevant software (e.g. Excel, PowerPoint, Word etc.) is required
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Clear history of exercising sound business judgment and clear decision-making
Basic Qualifications:
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10+ years of relevant experience in sales operations, preferably in pharmaceutical or medical devices
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Bachelor/Master's degree in related field required
For jobs in the United States:
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact
Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S., Canada, Australia, Singapore, and Hong Kong employees and contractors to receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.
careers@gilead.com
for assistance.
Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S., Canada, Australia, Singapore, and Hong Kong employees and contractors to receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.
For more information about equal employment opportunity protections, please view the
'Know Your Rights'
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NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
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