Job description
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get to Know the Opportunity:
This Associate Business Analyst will join our Workplace Solution Technology team. This individual applies basic professional knowledge, skills and training to contribute to defining user requirements for small enhancements, production support, table updates and implementing IT business solutions. This will also be accountable/responsible for performing creating Process flow diagrams, PDD (Process Definition Documents), Run books and dashboards.
Please Note:
This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. The individual must be available to work Eastern Standard Time hours as business requires.
The Contributions You’ll Make:
- Assists in formulating and defining system scope and objectives through best practice research and fact-finding, combined with knowledge of applicable business systems and industry requirements.
- Responsible for planning, estimating, and tracking work deliverables.
- Works with others to develop and/or modify processes to resolve simple business problems by using IT solutions, includes analysis of business and user needs, documenting business requirements and translating business requirements into functional requirements.
- Supports design, build and test planning phases for smaller scope enhancements.
- Applies relevant new information technology products/services to business projects and analysis. Supports users, production activities and training/ business procedural development.
- Provide quality assurance of imported data, working with quality assurance analysts if necessary.
- Analyze new business processes or new enhancements requested by business to existing processes.
- Create and update PDD (Process Definition Document), Workflows, Run books and Test cases for new and existing process.
- Work as liaison between business stakeholder and development team.
- May utilize requirement management tools like Quality Center or Version1 as an example.
Minimum Knowledge & Experience:
- Bachelor’s Degree or equivalent experience in IT or business-related field.
- 0-2 years work experience in business analyst or in a related/similar field.
- Ability to translate business requirements into non-technical, lay terms.
Preferred Knowledge & Experience:
- Good understanding of methodologies and processes as applicable to high-performing/agile technology team.
- Proven communication and problem-solving skills, detail-oriented
- Knowledge of productivity applications like Microsoft 365 – Word, Excel, PowerPoint, Visio and collaboration tools like Teams, SharePoint etc.
#LI-MO1
#LI-Remote
#Dice
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$62,240 - $77,800 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed.
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