Job description

Principle Responsibilities & Position Purpose:

To provide efficient and courteous service to each customer and maximize room revenues by directing and coordinating the day to day operation of the Front Office, Housekeeping, and Maintenance to include and not limited to: personnel, budget performance, and financial controls in accordance with the company and brand standards. Understands and implements the mission statement, values, and culture at all time

Pre-Requisites (Requirements):

- Must have F&B experience.

- 2+ years of experience in supervising (at least) eight associates at a branded, quality hotel preferred wth F&B outlets

- Bachelor’s Degree preferred

-At least three years experience in the hotel industry is preferred

-Experience in accounting, is preferred

-Must display professionalism and have characteristics of honesty and trustworthiness

- Must have excellent attendance and punctuality

-Knowledge in Housekeeping, Maintenance is preferred

Work Environment & Context:

-Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

-Must be able to stand for eight hours, bend, stretch, and reach

-Long hours sometimes required.

-Be available 24/7, weekends, and holidays.

-Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

-Where applicable, follow approved laundry procedures; ensure understanding of operation of washers and dryers. Assist with folding linen according to proper standards.

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

-Supervisory Skills: interview, hire, train, appraise, document, motivate

-Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts.

-Accounting practices

-Safety and security measures

-Area shopping, dining, entertainment and travel directions.

-All functions, procedures and polices of departments supervised

-Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new

procedures and events.

-Manager on Duty functions

Skills:

-Train and develop associates through meetings, logs, etc

Monitor and document associates for both positive and negative feedback

Maintain organization of supplies and order as necessary

Analyze work for accuracy of self and others

Computer literate to thoroughly operate property management system

Abilities:

Multi task, detail oriented, remain service centric

Effectively communicate with guests, department heads, associates, and corporate office support staff.

Market and promote the property to increase exposure and sales.

Solve guest issues with professionalism maintaining hospitable attitude.

___________________________________________________________________________________

Essential Functions:

Other duties as assigned, that the associate is capable of performing

Positions for Possible Future Advancement:

Before the next promotion, this person should develop and train her/his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as a General Manager.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Greenville, SC 29607: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.