Asset Protection Associate

Full Time
San Francisco, CA 94102
Posted
Job description

IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into Retail

Who we are...

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. One is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. Third is the people – passionate, optimistic, and energetic.

As the Asset Protection Associate, you will ensures a safe and secure store environment by addressing issues and situations that impact the safety and security of customers and staff. Provides exceptional customer service and contributes to a positive and collaborative team environment.


What you’ll do? IT’S Exciting!

  • Partners with store Operations and leadership teams to identify, monitor and address situations that impact the safety and security of customers and staff.
  • Functions as a deterrent, leaving apprehension duties to qualified authorities.
  • Identifies known or potential shoplifters.
  • Observes store activities of customers and vendors, with the intent to provide an environment that is safe from theft or other potentially harmful situations.
  • Adheres to company security policies and procedures, including reporting and documentation requirements.
  • Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
  • Stocks, rotates and faces products with attention to product quality and expiration dates.
  • Handles damaged and spoiled product according to company policy.
  • Understands and complies with specific shift guidelines, tasks and responsibilities.
  • Maintains awareness of current ads, promotions, holidays and events.
  • Demonstrates familiarity with products in store, with ability to continue learning.

What you need to join the fun! (besides SUGAR)

  • Previous customer service, food service, retail or grocery experience preferred.
  • Prior security, safety or related industry experience highly preferred.
  • Be of good moral fitness as determined by a criminal background check, Oregon Department of Public Safety investigation or other reliable sources.
  • Ability to exercise good judgment at all times and make effective decisions under pressure.

What’s in it for you? IT’S Even Sweeter

  • Fun at Work!
  • Career Growth Opportunities
  • Training and Development
  • 30% Employee Discount
  • Perk Spot (Discount travel, events, etc.)
  • 401k with company match
  • Full Time Only
    • Medical, Dental, Vision
    • Paid Time Off
    • Health Savings and Flexible Spending Account

Let’s get Social! IT’S Cool

  • Website: www.itsugar.com
  • Facebook: www.facebook.com/itsugar
  • Twitter: www.twitter.com/itsugar

Join us in bringing the Fun Back into Retail!

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