Job description

MWI is a 70 year old San Antonio based Mechanical Services Company committed to Integrity, Technical Excellence, Passion for the Job and Teamwork. Our values help us build durable relationships with customers who trust us. The AR/Project Coordinator role is responsible for preparing and submitting invoices to clients, as well as effectively communicating and coordinating among MWI Project Managers, service technicians and customers to schedule work orders in a proactive and efficient manner. The successful candidate exhibits attention to detail, reliability and teamwork while possessing a thorough understanding of the billing process, dispatching and scheduling in a service environment.

Essential Duties:

• Timely prepare billing documents for review
• Process and submit billings via multiple client billing platforms
• Understand and follow client driven billing guidelines
• Reconcile client accounts on a monthly basis to manage delinquincies
• Generate and submit monthly statements to clients
• Receive, research and resolve a variety of routine internal and external inquiries regarding account status, including communicating the resolution of discrepancies to the appropriate person
• Schedule and dispatch technicians to appropriate locations according to predetermined schedules, client requests or immediate needs
• Relay work orders and other critical information to and among project managers and technicians, using phone, text and/or email
• Generate proposals and supplemental work orders
• Perform other duties as asssigned to support the accounting department

Requirements:

• 2 years experience in accounts receivable billing with knowledge of general accounting principles
• 2 years experience dispatching in a service environment
• Excellent communication skills, including professional phone etiquette
• Excellent clerical and organizational skills to track schedules, routes and personnel
• Ability to manage and prioritize multiple, sometimes conflicting events happening at the same time
• Ability to remain calm and help calm others during rapidly changing circumstances
• Ability to deal with change, including learning new skills
• Proficient in MS Work, Outlook, Excel

Job Type: Full-time

Pay: $20.00 - $22.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid sick time
• Paid time off

Physical setting:

• Office

Schedule:

• Monday to Friday

COVID-19 considerations:
Masking is optional unless customer site requires the use of face masks. Business facilities are regularly cleaned and disinfected. All sick employees are highly encouraged to self monitor for all signs of illness and stay home.

Ability to commute/relocate:

• San Antonio, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• AR and Dispatching (each): 2 years (Required)

Work Location: In person

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