Under the direct supervision of the Aquatic Manager, the Assistant Guest Services Manager oversees operations of the facility, including developing training programs for staff members.

The Assistant Guest Services Manager also provides all employees with the daily supervision of concessions and admissions. Manages the first point contact

Documentation Submission:
Please note that this application requires the submission of supporting documents. Failure to submit the required documentation will disqualify your application from consideration.

Background Check
As a part of this application process, you must complete and submit an Authorization for a Background Check to be completed. Background Checks will only be completed for applicants that are selected as potential finalists, but the form must be completed and submitted at the time of application. Download the Background Check Consent form here.

• Communicate daily with the Aquatic Manager on the operations of the pool. Incident, accident, and blood pathogen forms should be reviewed with the manager within 24 hrs of occurrence.
• Provide onsite supervision of Aquatic Center facility and staff, including supervision of the concession stand and admissions.
• Verify employee hours worked. Double check employee hours with scheduled hours.
• Schedule all shifts for full coverage and approving substitutions.
• Mentor staff in regards to consistency, training and overall departmental standards policies.
• Work with Aquatic Manager to develop, schedule and run in-services. Provide aquatic staff with necessary information in a timely manner.
• Assist with opening/closing duties of the pool area and maintain appearance of the pool throughout the shift.
• Keep and up-to-date inventory of all equipment and supplies (teaching aides, first aid materials, etc.) and replace when necessary.
• Keep daily records (personnel, employee hours, water temperatures, chemical records, number of swimmers for open swim, lessons, activities, and daily/monthly maintenance records.
• Respond to and resolve guest and/or employee complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
• Be helpful, friendly, and cheerful to public and fellow employees.
• Be prepared for emergencies and know the proper response procedures.
• Performs other related job duties as required.

• Must have knowledge of supervisory principles and practices and sound judgment and leadership skills.
• Ability to follow and enforce rules, verbally communicate with the public and staff effectively, and interpret and explain policies and procedures related to the Walter Bauman Aquatic Center.
• Ability to mediate, troubleshoot, problem solve and diffuse potential difficulties.

• Experience in cash handling and customer service
• Minimum Age 16