AMERICORPS SOLARCORPS Operations & Maintenance Fellow (HQ) Remote
Job description
What is the SolarCorps Fellowship Program…
GRID Alternatives’ SolarCorps Fellowship Program is an opportunity for highly motivated and enthusiastic people to join GRID Alternatives for an 11-month paid service term (approx. $33,004 total + benefits). In this position, you’ll gain valuable experience in the renewable energy and non-profit industries while making significant contributions to communities most impacted by environmental and economic injustice!
- Pre-Service Orientation
- Mid-Year Career Readiness Retreat
- Monthly Virtual Calls and Collaboration with other Fellows
- One-on-One Quarterly Check-Ins and Support
Partnership with AmeriCorps
The SolarCorps Fellowship Program is part of the AmeriCorps network of programs. SolarCorps is made possible with funding support from CAVolunteers and JPB Foundation.
Why do a Fellowship at GRID Alternatives...
GRID Alternatives is a diverse and inclusive national non-profit organization that provides renewable energy, workforce training, and solar policy advocacy. At GRID, we care about each other and know that each employee has a whole self that includes life outside of GRID. Our culture supports learning, growth, and well-being of all of our team members.
GRID Alternatives provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. Because we value EID at GRID we encourage folks from all backgrounds to apply even if you do not meet all qualifications.
Based in Oakland, California, GRID has 8 regional offices and affiliates serving all of California, Colorado, and the Mid-Atlantic Region. GRID also works in Nicaragua, Mexico, and Nepal and has a dedicated staff of 380 and growing!
- Provide direct client support via phone and email regarding client’s questions, perform remote troubleshooting, and dispatch to service staff.
- Work closely with GRID regional staff and partners to facilitate service case completion
- Update service case information
- Identify opportunities to make improvements to service processes
- Contribute to internal documentation
- Develop client-facing education materials
- Must be 18 years or older
- 11-month commitment and complete 1700 hours of service
- To be eligible for AmeriCorps, applicants must be a U.S. citizen, national, or legal permanent resident alien of the United States.
- Strong customer service skills, with the ability to handle a variety of client situations with enthusiasm, care and tact
- Ability to learn and retain new concepts and technology quickly
- Comfortable being part of a remote team
- Strong organizational, multi-tasking, and decision-making skills
- Proficient computer skills, Google Suite and/or Microsoft Office
- Interest in and enthusiasm for renewable energy, community development, green jobs and/or helping families and communities in need
- When working remotely, you must have access to reliable internet connection. GRID will provide a laptop, charger, headset when remote working is required.
- Fluency in Spanish
- Knowledge of electricity principles and solar technology
- Experience with basic statistical analysis and reporting
- $35,200 stipend for 11 months (Mon, Sept 18, 2023 - Thurs August 15, 2024)
- Segal Americorps Education Award of $10,000 upon successful completion of fellowship
- Professional development opportunities and funds (based on approval of supervisor)
- 10 days of personal time off and 13 holidays observed by GRID
- Health, Dental, and Vision Insurance
- Childcare if eligible
Ready to Apply?
Submit resume and cover letter online at: https://gridalternatives.org/get-involved/careers/open-positions
Mailed and emailed applications are not accepted. Due to the high number of applications, please do not call or email additional inquiries. Applications will be reviewed on a rolling basis.
Thank you for your interest in GRID Alternatives
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