Job description
Implus Footcare, LLC is an industry-leading global consumer packaged goods company with 20+ brands in fitness, outdoor, sporting goods and footcare product categories. Implus is headquartered in Research Triangle Park in Durham, NC with locations in the United States, Australia, Canada, Europe, Hong Kong, and South Africa. Our brand family includes Sof Sole, Yaktrax, Apara, Airplus, Sneaker Balls, Sof Comfort, Little Hotties, Harbinger, TriggerPoint, Perfect Fitness, Balega, Penguin, DryGuy, Spenco, Force Field, FuelBelt, Stabil, SKLZ, and Rock Tape. From insoles, socks, and shoe care to fitness equipment and seasonal accessories, Implus' products are sold in over 80,000 retail locations across North America and in over 70 countries worldwide.
POSITION SUMMARY:
The Accounts Receivable Specialist is first level support with external customers regarding their credit account. Team member will be responsible for invoice collection, deduction management, input for weekly cash projections and other projects as assigned. Constant and consistent interaction with external customers and internal stakeholders (Customer Service, Operations, Sales and Sales Support) is a critical requirement of this position.
Primary Responsibilities:
- Maximizing cash collections for assigned portfolio of customers
- Calculating and analyzing remittance advice to ensure payment and required contractual allowances are applied accurately.
- Facilitate payment of invoices due by sending bill reminders and contacting clients.
- Review, research and issue credit memos per grant of authority schedule.
- Reconcile the accounts ledger to ensure that all payments are accounted for and properly posted
- Resolve discrepancies by researching billing issues with internal stakeholders and external customers
- Process deductions such as Allowances, Compliance, Pricing, Shortage / Damage / Defective, Short Pays
- Generate financial statements and reports detailing accounts receivable status
- Facilitate customer requirements for billing, payments and or any and all information / communications
- Effective and timely escalation of issues to Management
- Effective and timely communications of collection issues to the Sales Organization.
- Participate in weekly cash projections for major accounts in the portfolio.
Key Skills:
Solid understanding of basic accounting principles, fair credit practices and collection regulations- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with strong excel skills; including VLookups and Pivot Tables
- Excellent verbal and written English language communication skills
- Customer Service orientation and negotiation skills
- Demonstrated proficiency with major ERP software applications
- High degree of accuracy and attention to detail
- Punctual and time-sensitive
Desired Skills and Experience:
- Experience in a large distribution environment, catering to retail and mass merchandisers
- Comfortable with seasonal, high-volume workload
- Strong Excel Skills, including VLookups and Pivot Tables
- Demonstrated proficiency with major ERP software applications. (Microsoft Dynamics 365 is a plus)
Education and Certifications:
Associate’s or Bachelor’s degree OR equivalent work experience- 1 to 3 years of B2B collections experience preferred
Minimum Physical and Environmental Requirements:
Visual Abilities: Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus, read reports, create presentations and use a computer system.- Hearing: Hear well enough to communicate with co-workers, vendors, and students.
- Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
- Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
- Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
- Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Predictable attendance on site
- Using a standard computer keyboard and monitor
- 25 lbs. with/w/o reasonable accommodation
- Work has deadlines, multiple interruptions and may be stressful at times.
- Work may require occasional travel
- Standard climate-controlled office setting
- Occasional exposure to open air, warehouse setting
- Occasional exposure to open air, warehouse setting
Implus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, sex, national origin, sexual orientation, age, protected veteran status, or disability status.
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