Job description
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
The Account Manager is responsible for managing both current accounts and driving additional revenue. The individual is a quota-carrying contributor that works with existing customers in upsells and cross-sells.
Major Job Functions
- Own and manage a book of business
- Ensure clients are happy and no hurdles exist to ensure renewal
- Upsell and cross-sells; prospect into current accounts to find additional product opportunities
- Build relationships between customers and support team
- Demonstrate ability to earn business by conveying the value props of Filevine
- Be proficient using a CRM to manage your pipeline. Be willing to learn Filevine sales process, and leverage it to manage your business, and increase your effectiveness as an Account Manager
- Develop sales strategies to increase client pipeline
- Consistently meet / exceed sales quotas within predetermined time frame
- Report on activity and performance metrics
Requirements
- 1-3+ years Account Management experience
- Consistent, demonstrable record of achieving quota / objectives
- Hunger to join an upstart company, work hard and do great things
- Solid written and verbal communication, organizational and time management skills
- Excellent presentation and listening skills
- In Office Position
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Ergonomic and height-adjustable workstations for onsite employees
- Opportunity to learn from a dedicated leadership team
- Weekly Taco Lunches in the summer/fall/spring for onsite employees
- Centrally located open office building in Sugar House
- Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States (R&D)
- Top-of-the-line company swag
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