Job description

Universal Logistics Holdings, a leader in LTL (less-than-truckload) transportation for more than 90 years, is currently seeking an Account Collector. We are in search of an experienced, computer savvy individual who is ready to take the next step in their career.

Please note that this is an IN-PERSON role, located at our corporate office in Warren, MI.

As an Account Collector, you must have excellent attendance and be able to work an 8am-5pm shift Monday through Friday. Our collectors have superior computer and people skills and are able to handle a variety of scenarios with the ability to think on their feet.

This is a tremendous opportunity for professionals looking for full time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast-paced, top performing company, we want to hear from you!

Essential Functions:

• Navigating systems to review and identify delinquent invoices
• Assisting with reconciliation of Accounting and maintenance of Company’s QuickBooks accounts
• Communicating with customers via phone, email, and websites
• Resolving billing and cash application discrepancies
• Building and maintaining relationships with our customers to resolve and prevent future late or unpaid invoices
• Analyzing and understanding transportation/shipping documents; Review financial data to ensure accuracy
• Investigating, documenting, and resolving trends that cause repeat delinquency
• Escalating issues to company executives for assistance in resolution

Minimum Requirements:

• Excellent attendance and the ability to work the same shift each day
• Experience with Microsoft Office and willingness to learn company specific systems
• Prior office experience is preferred
• High school diploma required

Success Metrics:

• Superior communication skills including: listening, speaking, reading, writing
• Strong attention to detail and sense of urgency
• Ability to maintain a professional demeanor at all times
• Upbeat personality/positive outlook
• Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner

Benefits:

• $1,500 SIGN-ON BONUS
• Medical/dental/vision benefits
• 401(k)
• Paid vacation
• Life Insurance, HSA, FSA, long-term disability
• Collaborative environment
• Opportunity for advancement
• Hands-on training

If you are a motivated, team-oriented individual who would like to become a part of our team, we’d love to meet you! Learn more about our company at https://www.universallogistics.com/

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Work Location: One location

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